Accessibility Statement
Last updated: January 2025
This portal is committed to being accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
Accessibility Standards
We strive to meet WCAG 2.2 Level AA requirements as specified in NFR-019. Our portal has been designed and developed with accessibility in mind, following DGA standards for government digital channels (NFR-022).
Accessibility Features
- Skip to main content link at the top of every page
- Keyboard navigation support for all functions
- Screen reader compatibility in Arabic and English
- Text contrast ratios meeting WCAG 4.5:1 minimum for normal text
- Text reflows without loss of function at 200% zoom
- Correct language and direction attributes (lang, dir) on all pages
- Landmark roles: header, nav, main, footer on every page
- ARIA labels on interactive elements
Accessibility Audit
An independent accessibility audit is conducted before go-live to verify WCAG 2.2 AA conformance. Any level A or AA failures identified are remediated before launch.
Known Limitations
We work continuously to improve accessibility. If you encounter any accessibility barriers, please contact us.
Contact Us
If you experience any accessibility issues or require content in an alternative format, please contact our accessibility team:
We aim to respond to accessibility requests within 5 working days.
DGA Compliance
This portal follows DGA (Digital Government Authority) standards for government digital channels, including identity, structure and mandatory pages requirements (NFR-022).